Event Network
Resourcing
Shopping
T-Shirts / Hoodies / Comfort-Wear / Caps and Hats / Face Masks
Tech and Gadgets / Science and Tinkering / S.T.E.M.
Toys / Plush / Puzzles and Games / Novelty Items
As a VENDOR: Only the best…
- We are Innovators and Industry Leaders.
Event Network possesses an unwavering commitment to refining the shopping experience for our guests, always with an emphasis on innovation. We are attuned to the latest consumer trends and are industry leaders in: * environmentally responsible store design * engaging visual merchandising * dynamic pricing, and * the latest technology.
We understand the importance of products created through collaboration with our partners that reflect their mission. This focus not only enriches the visitor experience but makes each guest feel good about the purchases they make.
Our commitment to excellence extends from our supply chain and inventory management to digital pricing systems, advanced point of sale solutions, and sophisticated guest feedback technology. By investing in these systems and tools, we improve the guest experience, boost revenue, and make well-informed, data-driven decisions that propel the business forward.
- We are Collaborators…
It is all about trust. Our partners entrust their brand and retail to Event Network because we truly collaborate with them to extend the experience of their attraction seamlessly into the store.
This collaboration results in bespoke retail that is woven into our guest service, store design, product assortments, and storytelling. Together with our partners, we create lasting memories for guests that extend beyond the visit itself.
We are honored to have built relationships with some of the most well-respected institutions and brands in the United States and are proud of our impeccable partner retention rate.
- We are a Seamless Extension of your Team.
We provide a seamless, personalized guest experience built on comprehensive onboarding and training programs. These programs are further augmented by the completion of our partners’ guest service training programs.
We understand who our guests are, how they like to shop, and how to create engaging in-store experiences that are an extension of the amazing places where we work. We balance the art and science of retail to ensure we are providing an exceptional level of service, making every visit an enriching journey with lasting impressions.
We provide a seamless, personalized guest experience built on comprehensive onboarding and training programs. These programs are further augmented by the completion of our partners’ guest service training programs.
We understand who our guests are, how they like to shop, and how to create engaging in-store experiences that are an extension of the amazing places where we work. We balance the art and science of retail to ensure we are providing an exceptional level of service, making every visit an enriching journey with lasting impressions.
- We are People First.
Our people are the heartbeat of our stores.
We focus on hiring the right people and training them well, a responsibility we take very seriously, because our team’s key objective is to be ambassadors for our partners. We nurture the growth of our team members through ongoing training, mentoring, and recognition, with opportunities for both personal and professional development. Wellness programs, Lunch & Learns, and peer-to-peer gatherings encourage the sharing of ideas and team camaraderie.
We strive every day to exceed expectations and leave a positive lasting impression for every visitor on behalf of the partnerships we represent.
- We are Mission-Driven.
We help advance our partners’ missions by providing a carefully curated shopping experience that naturally extends their brand and mission into the store environment.
Event Network is committed to championing diversity and inclusion, leading with transparency, preserving and nurturing our environment, and upholding fairness and equity in all our business practices. Common Thread represents our commitment to these core values and influences vendor selection, store design, visual merchandising, team member selection, and training.
We intentionally partner with suppliers who align with our values and commitment to conservation and sustainability. In addition, we place tremendous importance on vendor diversity, empowering minority-owned and local businesses and artists while maintaining our unwavering commitment to product quality and innovation.
- We are Listeners.
We collaborate through every step when transitioning a retail business from self-operation or from another third party to Event Network. Central to our transition process is our proactive approach to listening and our care for incumbent team members interested in joining the Event Network family.
Through open channels of communication, engaging Town Hall introduction meetings, and a clear explanation of who we are and how we operate, our Transitions Team cultivates an environment where ideas are exchanged, concerns are addressed, and visions are aligned.
This inclusive approach forms the cornerstone of a successful transition. There is a sense of trust and collaboration with our new partners and team members as we transform spaces through visual enhancements, new products, enhanced guest service training, and even complete store remodels!
With every transition, we recognize the importance of preserving the unique identity of the attraction while bringing our retail expertise to maximize the revenue potential of each partnership.
Support Overview… by simply connecting here:
https://www.eventnetwork.com/who-we-are
As a SHOP: Discover unique services…
A One Stop Shop:
- PRODUCT DEVELOPMENT
We develop and create custom products to elevate our partners’ brands. The items we design are innovative, unique, and inspired by the special offering of each of the amazing attractions where we work. We collaborate with our partners at each phase of the design process.
- PRODUCT PURCHASING
We ethically and responsibly source products from our diverse vendor base. Our distinct merchandise assortments connect to the content, brand, and mission of our partners. We are intentional about supporting local artists and small businesses to ensure a dynamic and evolving assortment.
- MERCHANDISING
We are storytellers. We present products in a holistic, thematic, and visually compelling way which provides an immersive and interesting shopping experience. We refresh product presentations based on seasonality and member traffic and our eco-friendly signage further tells the story, educates the guest, and amplifies our partners’ missions.
- STORE DESIGN & CONSTRUCTION
Our in-house construction and store design team innovates and optimizes stores for maximum performance in high velocity sales environments. We strategically source eco-friendly materials to create dynamic, sustainable store environments that extend the experience of the attraction into the retail space.
- PEOPLE SERVICES
We put our people first; they are the heart of all we do. We identify talented, passionate people and train them well. We offer extensive coaching and developmental support for every team member at every level and provide the tools and opportunities to help people grow both personally and professionally.
- GUEST SERVICE
Guest service focused and engaged team members ensure an exceptional guest experience and often provide the last impression of an attraction. We are a fully integrated extension of our partners’ brands and values. Through a comprehensive guest feedback tracking system, we are proud to share an extraordinary average satisfaction score of over 8.5 out of 9.
- RETAIL OPERATIONS
Integrated, sophisticated point of sale and data integrity tools power our merchant and store teams to deliver the right product in the right places at the right prices all at the right time. We support store teams to meet if not exceed targeted sales goals. We keep our stores in stock and our assortments fresh for repeat visitors and members.
- E-COMMERCE
We translate our engaging store experience seamlessly to a branded online store. We offer digital marketing support, fulfillment, delivery tracking, and a complete cloud-based solution.
- INFORMATION TECHNOLOGY
We continually innovate the retail experience so that our guests benefit from the newest technology and security. Our in-store, mobile and e-commerce point of sale technology is fully PCI compliant at the highest level, ensuring maximum payment and data security for our partners and guests.
- COLLABORATIVE PARTNERSHIP
We seek our partners’ perspectives on everything from store design to product development to our onsite store leadership. We bring all the resources to execute at the highest quality level while providing our partners with ongoing input and insight on the direction of the business.
Support Event Network… by simply finding your speciality services here: